Assessing your current culture

• What should current culture assessment include
  • What your current culture stands for
  • How people behave
  • What incentives you have in place to drive behavior
• Culture Assessment Questions
  • What descriptors best explain your culture?
  • Get answers from senior leaders, managers, and front line
  • Are the answers consistent?
    • If not, you might have a cultural problem
• Is the organization's direction clear?
  • Do people know how it's tied to culture?
  • Are goals/expectations clear?
• Does culture support reaching those goals?
  • What communication channels exist for discussing and reinforcing culture?
  • Are those channels being used effectively?
• What behaviors do people demonstrate that are consistent with the culture?
  • Which are inconsistent?
  • Are they incentives for the positive behaviors?
  • Are there consequences for the negative ones?
• What processes exist to support/reinforce culture?
  • Are they effective?
  • What processes or platforms are missing?
• How well do you live the culture every day?
  • Are those moments reinforced?